Printer driver gets installed only when “USB Printing Support” gets installed under USB controllers in Device Manager. So, expand the USB controller in Device Manager and check if “USB Printing Support” exist or not. If its listed as “Unknown Device” under USB Controller or not listed at all then install it manually as listed below:
1. Plug your device in
2. Go into Device Manager
3. Right-Click on the device needing your attention (with the yellow warning sign)
4. Click Update Driver
5. Select the first option (to provide a path for the process to search a certain directory)
6. Then browse to C:\Windows\System32\DriverStore\FileRepository and select the directory that starts with usbstor.inf_XXXXX
Once “USB Printing Support” gets installed, you may easily install printer driver using Dell Printer CD or by downloading driver from Dell Support Site.
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