Support

1 year warranty is given by best buy.
The geek squad will trouble shoot all the other issues

When we say we offer only "Basic Technical Support", it means the support for Best Buy systems will be limited to the following:
• Verification of Entitlement (Warranty Status)
• System setup (checking external cables)
• Resolution of mouse, keyboard, AC adapter and battery issues
• BIOS/hard drive password reset issues.